In yesterday's post I blithely dropped that I needed to stop by Seaport Yarns to replace some DPNs which went into hiding.
Let me say here that I will never, ever set foot inside that store again. Never. Ever. Again.
A couple of years ago I wrote a review about Seaport in its prior location, on Nassau Street. The new store is still in Lower Manhattan, but on Broadway. It's still in an upper-floor location, the store is still a mess, and the same office-cum-yarnstore environment remains. I tolerated the store when I needed something quick because it is mere steps from my office. But last night the owner's bitchy 'tude finally tipped me over the edge. I'm sorry that I came in right at 6pm as you were closing (although the man on the phone did tell me that the store would be open to 8.) Furthermore, maybe you should answer the phone with "Seaport Yarns, Broadway" or "Seaport Yarns, Portland" if you don't want people confused as to which store they called. Maybe I should have looked more carefully, but
The entire five-minute interaction left a bad taste in my mouth. So bad, in fact, that more than 12 hours later, I'm writing about it. There was some discussion on Twitter last night. Apparently I'm far from the only one who has had this type of experience with the store.
There are many, many more yarn shops that deserve my money more than Seaport Yarns. I can't believe that the economy (combined with the horrible environment, poor service, and iffy location) hasn't yet sunk the place. I think that one of my new year's resolutions will be to shop only at stores that make me happy.
Seaport Yarns ain't one of them.